TeleTech has announced plans to hire 947 employees for its Springfield office. The positions include full and part-time customer service agents, full-time bilingual customer service agents, and full-time technical support agents. Chandree Kaufmann is senior recruiter for TeleTech.
“We are a company which Fortune 500 companies purchase our employees to fill their phone calls, so they don’t have to have the overhead of having a call center. So we are all inbound customer service and technical support in which the agent works under the umbrella of a client, and they are TeleTech employees,” Kaufmann says.
Kaufmann says the local TeleTech office has been in Springfield for the past 6 years, and adds the company continues to grow as it increases its business client base.
“The biggest thing is, you know, TeleTech has been a very established company. We have over 40,000 employees and are a global organization. So we are not going anywhere,” Kaufmann says.
TeleTech will be holding a job fair Wednesday and Thursday of this week from 9am to 4pm both days 1720 East Primrose in Springfield. Kauffman recommends completing the online application process prior to attending to expedite the process. She adds to bring two forms of identification such as driver’s license and social security card. Click here for a link to more information.