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St. John's Releases Policy on Scattered Medical Records

Tornado Damage Fencerow

Since the storm, the Mercy St. John’s Regional Medical Center has had reports of medical records being found as far away as Willard, Missouri. In an effort to protect patient confidentiality St. John’s has set up a process to retrieve the missing records. KSMU’s Chasity Mayes reports.

Cora Scott is the media relations director at St. John’s, and has been on the ground this week in the tornado ravaged city.

“Ensuring the disposal or safe return of these types of documents just helps us protect patient privacy. If they do have medical records or information that has that type of data, we’re asking that if they’re close enough, like in the Joplin area, to return it to our command center at Holiday Inn or just put it in the US Mail attention privacy department, St. John’s Hospital 1235 East Cherokee,” says Scott.

If you found a medical record that cannot be linked to a particular person, St. John’s is asking that you destroy the information you have by shredding, cutting up, or burning the paperwork. If you have records that can be linked to a specific person, you can drop them off at the Holiday Inn Convention Center at 3615 Range Line Road in Joplin.

Although Scott says she isn’t sure how many medical records are missing, the hospital recently switched over to an electronic filing system that houses all of the medical information. She says retrieving lost medical records is simply to protect patient confidentiality.

For KSMU News, I’m Chasity Mayes.