Let’s say you’re involved in a conversation on the effectiveness of the U.S. healthcare system, and know your opinions are not consistent with the entire group’s. If you were to be attentive, inclusive, acknowledge others and listen you’d be on your way toward exercising all tenets of civility established by the nonprofit Be Civil, Be Heard. There are 10 total principals.
“So you’ll notice the first four are about us not speaking,” says Dr. Elizabeth Dudash-Buskirk is a communications professor at Missouri State University and curator for the Springfield-based organization.
The other six tenets are, “Respecting others views, speaking with courage, acting with compassion, giving and accepting constructive feedback, treating our environment with respect and being accountable when we are uncivil or when there’s a problem that we need to solve,” she says.